TOP＞Company Informaiton＞Outline＞Sales Division
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Our motto is: “We listen to what a machine is telling us.” Our sales approach is customer-driven. We find out customer needs and offer tailored solutions. | |
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Our sales representatives listen carefully to the needs of customers and serve them. They take our corporate motto to heart and, rather than simply responding to what customers would tell, they proactively find out customers’ underlying needs and offer tailored solutions. Like a “joint,” our sales representatives act as a contact point and convey all the information about customer needs to engineers, so such information can be used for the development of new products.
Our customers receive visits by a team of sales representative and engineer, which is how we ensure that adequate technical information is provided to customers. Our sales representatives are technically trained, which allows them to obtain an in-depth technical knowledge relating to our products, as well as the understanding of the equipment or the facility our lubricant products are actually used |
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